Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains how India Make Online Shop Website collects and uses information when you create an ecommerce website, add products, receive orders and manage your store from the app.

Information we collect

Account details such as name, mobile number, email address and login information.
Store details such as store name, tagline, description, logo, banner, store link and domain choices.
Product details such as product name, price, image, category, availability and description.
Order and customer details needed to receive, process and manage customer orders.
Payment preference details such as WhatsApp order, Cash on Delivery and online payment configuration.
Device, app usage, log and diagnostic information used for security and service improvement.

How we use information

To create and manage your online shop website.
To show your products, orders, customers and sales summary in the dashboard.
To help you share store links and manage ecommerce activity.
To provide support, security checks, fraud prevention and account communication.
To improve app performance, reliability and business features.

Customer and order data

Store owners are responsible for using customer and order data only for legitimate business purposes. The app provides tools to manage orders and customers, but each store owner must comply with applicable Indian laws and customer consent requirements.

Payments

The app may allow you to configure WhatsApp orders, Cash on Delivery and online payment options. Payment processing may involve third-party payment providers. Do not store sensitive payment credentials outside the secure payment flow provided by the relevant provider.

Sharing of information

We do not sell personal information. Information may be shared with service providers, payment partners, hosting providers, analytics tools, support systems or authorities when required for service operation, legal compliance, security or dispute handling.

Data retention

Account, store, product, customer and order data may be retained as long as needed to provide the service, meet legal obligations, resolve disputes, prevent fraud and maintain business records.

Account deletion

You can request deletion of your account from delete-account.php. Some records may be retained where required for legal, tax, security, accounting or dispute-resolution purposes.

Contact

For privacy questions, contact support at [email protected].